"We were hesitant about buying a puppy online because of all the scams out there. We asked a million questions, requested videos, and even asked for extra photos. The team was so patient with us! When 'Barnaby' finally arrived via the flight nanny, he was clean, happy, and clearly well-socialized. He walked right out of his crate and started wagging his tail."

"I recently lost my dog of 14 years and wasn't sure if I was ready for another one. I explained my situation, and they helped match me with a puppy that had a calmer, more sensitive temperament. Little 'Pip' has been a healer for my heart. He is so snuggly and intuitive."

"The Flight Nanny service is worth every penny. I was nervous about putting a puppy in cargo, so having a nanny fly with him in the cabin was a huge relief. She sent me text updates and photos every time they had a layover. When he arrived at the airport, he wasn't stressed or scared at all."

"This is actually our second puppy from LexWood Dachshunds! We got our first back in 2018. She was such a joy that we decided she needed a brother. The process hasn't changed a bit—still professional, transparent, and caring. The transition introducing the new puppy was seamless thanks to the advice they gave us."

"Living in a high-rise apartment in Sydney, I was worried about potty training. I was shocked when my puppy arrived practically trained! He knew to go on the pee pads immediately. It made the first few weeks so much easier than I expected. He is a little celebrity in our building now."

"I took my new puppy 'Cooper' to the vet for his 72-hour checkup as required by the contract. My vet (who is very picky) was incredibly impressed. She said his records were perfectly organized, his weight was ideal, and he had zero parasites—which is rare for puppies!"

"My husband surprised me with a puppy for our anniversary. He told me the team helped him plan the surprise delivery perfectly. The puppy arrived with a special bow and a note. It was the best day of my life. 'Archie' is spoiled rotten and sleeps in our bed every night."

"We have three kids under the age of 10, so we needed a dog that wasn't snappy or fearful. We were promised that the puppies are raised around children, and it shows! Our puppy lets the toddler pet him (gently) and chases the older kids around the yard. He fits into our chaotic family perfectly."

"As a retired vet tech, I know what to look for—eyes, ears, gait, hernia checks. My puppy arrived in perfect condition. No ear mites, clear eyes, and strong legs. You are clearly doing genetic testing and responsible breeding. Kudos to the whole family."

"I've always wanted a long-haired dachshund but couldn't find a reputable breeder locally. I found you guys online and fell in love with a little shaded cream boy. The communication regarding his coat care and grooming needs was excellent. He has the most beautiful, shiny coat."

"We had a bit of a scare when our puppy wouldn't eat the first night (just nerves from travel). I emailed the breeder at 9 PM on a Saturday, expecting a reply Monday. They called me back within 10 minutes and walked me through how to mix some wet food to entice him."

"Transparency is key for me. I appreciated that I was sent a copy of the contract BEFORE I even paid my deposit. No hidden clauses, no weird terms. Just a straightforward agreement that protects the dog. That level of honesty is hard to find these days."